Help center

Resolve the usual blockers.

Most support questions come from signup, billing, schedule setup, or data cleanup. Start here, then contact support if the account needs manual repair.

Account access

Check the verification email first
Use password reset from the login page
Contact support if the email address was mistyped

Billing

Manage an active subscription from Account
Cancel inside the trial to avoid the first charge
Ask for manual review if Polar and app status disagree

Study data

Set an exam date before relying on pacing
Generate a schedule from the Schedule page
Use export before major manual cleanup

Contact support